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Automation

How to Setup Automation

How to use Keyword Auto-Responses

For keeping your customers up to date.

How to Use Surveys

Setting up outbound surveys and reviewing the results of a survey.

Configure Notifications

Receive email, browser and mobile app push notifications.

Website Widget - Advanced Settings

Text message or live chat directly from your website through a widget.

Website Widget

Create personalized chat widgets to embed on your website.

Templates

Save and re-use messages that you always send out.

Overview of Automated Responses

Auto-responses, keywords, surveys, campaign and rekindling.

Auto-responses

Send automatically when certain triggers or action happen.

Rekindling

Schedule a messages on a time delay for reminders.

Campaigns

Set-up and edit a campaign, use campaign shortcuts, statistics, broadcasting as well as cancelling one.

How to Use Keyword Auto-Responses to Send Images

Automating keyword responses to send images using templates

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