How to Setup Automation
How to use Keyword Auto-Responses
For keeping your customers up to date.
How to Use Surveys
Setting up outbound surveys and reviewing the results of a survey.
Configure Notifications
Receive email, browser and mobile app push notifications.
Website Widget - Advanced Settings
Text message or live chat directly from your website through a widget.
Website Widget
Create personalized chat widgets to embed on your website.
Templates
Save and re-use messages that you always send out.
Overview of Automated Responses
Auto-responses, keywords, surveys, campaign and rekindling.
Auto-responses
Send automatically when certain triggers or action happen.
Rekindling
Schedule a messages on a time delay for reminders.
Campaigns
Set-up and edit a campaign, use campaign shortcuts, statistics, broadcasting as well as cancelling one.
How to Use Keyword Auto-Responses to Send Images
Automating keyword responses to send images using templates