Avochato Messaging Policy

We at Avochato aim to promote dialogue between our customers and their contacts. As part of this mission, we expect that all communication through Avochato is sent with the consent of the recipients. We want to ensure that each message sent through Avochato goes to someone who wants…

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Best Practices For Texting

Tips for getting started Register your business with carriers. US carriers (such as AT&T and Verizon) require businesses sending messages over local numbers to register for Application to Person messaging. Learn more here.Make sure your contacts are opted-in. Opting in means that a contact has confirmed consent to…

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What is Avochato?

Avochato is a communication tool for sales, support, healthcare and operations teams. We provide teams with a collaborative inbox and phone number or set of phone numbers to allow you to send text messages and communicate with your clients on their terms. By providing your team with a…

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Does Avochato Integrate with other Software?

Yes! Avochato has native integrations with Salesforce, Slack, and Microsoft Teams. We also partner with Zapier to integrate with over 2,000 applications. How do I set up an integration? Is it included in my plan? Salesforce Text or Call directly from a Salesforce record and automatically track all…

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What is A2P 10DLC?

SMS and MMS messages sent through Avochato from 10 digit long code numbers (10DLC) are classified as Application-to-Person (A2P) traffic by US carriers. In order to thwart unwanted messages, carriers apply filters on A2P traffic to block messages they deem to be spam. A2P 10DLC refers to a…

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Types of Phone Numbers

Avochato allows for different types of phone numbers depending on your use case and budget. The three options are shortcodes, toll-free numbers, and local numbers. They each have different benefits and restrictions. Continue reading for a breakdown of each to see which is best suited for your business.…

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Do you have a mobile app?

Yes! You can download the Avochato iOS app on the App Store: https://apps.apple.com/us/app/avochato/id1206625036 You can download the Avochato Android App from the Google Play Store: https://play.google.com/store/apps/details?id=com.avochato The website is also optimized for a mobile web browser, so viewing it on any mobile phone will be a very similar…

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What happens if I go over my allotted messages?

Avochato plans include a set of segments to be used within a certain billing period. Your monthly usage is calculated for your entire organization, not per specific inbox, phone number, or user.  You can monitor your usage by from the Avochato dashboard by the percentage icon in the…

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