Live Chat Archives - Avochato Help Center

What is AvoChat?

AvoChat is a modern live chat experience that lives on your website. It can be fully customized to fit your company logo and branding. The Live Chat widget requires no work from the engineering team to get started. All paid Avochato accounts will include one Live Chat seat…

Live Chat Dashboard & Reporting

Definitions You Need To Know Abandoned - Tickets that go into the queue but are closed by the contact prior to reaching an agent.Interactive - Active tickets with back and forth communicationNon-Interactive - A ticket that reaches an agent but is unresponsiveQueue - If agents are at their…

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