Campaigns

Table of contents What are Campaigns?How do I set up a Campaign?How do I make sure my Campaign doesn’t send if I’m not in the office?How long can my Campaign be?What are Campaign Shortcuts?What are Campaign Statistics?Can I edit an active Campaign?What happens if someone responds to a…

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Templates

Templates are saved text that can be used in messages and broadcasts. To create and edit templates go to the main Avochato panel then “Settings” > “Templates." Creating templates To create a template, navigate to Settings > Templates. Here, you can pull in both custom and stock variables…

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Website Widget

What are website widgets in Avochato? Avochato allows you to create personalized chat widgets to embed on your website. Once enabled on your website, the widget provides both a channel for your customers to opt in for future SMS messages, but also a method for starting an instant…

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How to use Keyword Auto-Responses

Keywords will trigger an automated response whenever someone texts the defined word to your number. Tips Pick words that are not common one-word text messages. Keywords will trigger auto-responses whenever they are received, even if they are sent during an active conversation.The auto-response will only fire when the…

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How to use Surveys

Surveys automatically ask a list of questions and save the responses to a contact’s profile. A survey is initiated by a contact sending a text message of a specific keyword or phrase. Setting up a survey In the main Avochato panel go to “Settings” > “Surveys” (under “Texting…

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Overview of Automated Responses

There are a few ways to set up automated responses in Avochato. Autoresponses Auto responses are text messages that can be configured to send automatically whenever someone texts or calls your number. Learn more [here]. Keywords Keywords will trigger an automated response whenever someone texts the defined word…

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How to set up Auto Responses

Auto responses are text messages that can be configured to send automatically whenever any of the following actions happen: Someone calls for the first timeSomeone texts for the first timeSomeone contacts outside of business hours Setting up auto-responses Someone calls or texts for the first time In the…

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