Making Calls Avochato makes it easy to stay in touch with your contacts with phone calls. By clicking the phone icon in the upper right corner of a conversation, you will immediately make an outbound call to your contact. On the desktop, the audio will go through the…

Go to Settings > Recordings & Voicemail to set up your voicemail.  A voicemail message can be set by uploading a pre-recorded audio file.  Acceptable file formats are .mp3, and .wav. (.mp3 preferred). Click on “Custom” > “Upload a custom voicemail” > find file to upload. We have…

While incoming calls cannot be fully turned off, contacts can be notified that a line is only used for texting. This can be accomplished by providing this information in the greeting or voicemail recording. More on voicemails [here] All incoming calls can also receive a text message from…

You can configure your call forwarding settings in Settings > Call Forwarding. You can forward calls to as many numbers as you would like. There are two forwarding options: Rotate forwarding (default):  The customer will hear a brief message and then hold music.  Avochato will start by dialing…