Help Center

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Getting Started

What is Avochato?

The leading HIPAA and SOC2 certified business text messaging software.

Best Practices for Texting

Start scaling your business with Avochato with these tips.

Avochato Messaging Policies

Policies regarding consent requirements, double opt-in, opt-outs and contents we do not allow.

Compliance Updates

Updated Compliance automations regarding Sender ID and opt-out.

What is A2P 10DLC?

How does A2P 10DLC impact your business?

How do I use an existing business phone number with Avochato?

Porting and hosting numbers.

Types of Phone Numbers

A quick explanation about short codes, toll-free numbers, and local numbers.

Bulk Actions

Copy data across accounts such as Templates, Keywords, Surveys, or Campaigns .

Avochato Mobile App

Avochato is available for both iOS and Android.

Embedding Custom Variables

Personalize messaging to your contacts.

TCPA and CTIA Compliance

A quick primer on the Telephone Consumer Protection Act (TCPA) and Cellular Telecommunications Industry Association (CTIA)

WhatsApp Integration

Send messages from an approved WhatsApp account to your audience.

Short Codes

Special 5 or 6 digit numbers that typically has higher delivery rates but with a fee.

Carrier Filtering

Information about carrier filtering and best practices to avoid it.

SMS/MMS Character Limit and Segments

How many characters can I send in a text message?

AvoLinks (Avochato Link Manager)

Avochato's in-house link shortener like bit.ly and tinyURL with added perks.

Can I use international numbers in Avochato?

Yes, you can use international numbers in Avochato!

Double Opt-in

Achieve stricter level of compliance with federal TCPA law.

Is Avochato HIPAA Compliant?

Yes! Click here to learn more about HIPAA and PHI.

Adding More Segments & Billing Management

Buy additional segments, seats (users), and a guide about customer portal and subscription management.

Does Avochato Integrate with other Software?

Avochato integrates with Salesforce, Slack, Microsoft Teams plus 2,000 more applications via Zapier.