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Marketing Cloud + Spell Check

August 24, 2020

Last updated on July 7, 2022

NEW: Avochato for Marketing Cloud (beta)

JourneyBuilder support has arrived — Customers can connect Marketing Cloud to Avochato and begin sending dynamic text messages from their Avochato numbers at every stage of a customer journey!

Features include:

  • Avochato Messages can be scheduled based on Journey milestones
  • Users can select an inbox from a list in order to send a message from a different inbox at different stages of the journey
  • Messages can contain any custom fields or variables, including Avochato Campaigns or Surveys.

Note, Avochato for Marketing Cloud is currently a manual setup — please reach out to our team to fast-track getting started.

Spellcheck

The enhanced Avochato chatbox now supports spellcheck. A red underline will appear beneath misspelled words. Spellcheck will be enabled for new users by default, but existing users will not be grandfathered in.

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This feature can be turned on within the user profile menu (person icon in top right). This new spellcheck plays nice with the embedded variables (seen above) and template hotkeys!

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Avochato for Salesforce

Attention Avochato for Salesforce users! If a Salesforce record has no known Avochato conversation but has a valid Name and Phone field, the Avochato for Salesforce widget will display a “New Conversation” button. When you click this button, it will pre-populate the Name and Phone field without requiring any typing.

Tags

  • The Tags list in the Settings page now indicates whether a tag has Skill Routing enabled.
  • A tag attached to more than 1,000 records now has a trailing “+”, indicating that 1,000 is not an absolute ceiling.
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