Compliance
- A2P: Verify Your Business
  - Register for A2P
  - A Complete Guide to A2P 10DLC
  - Vetting Score FAQs
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- Policies & Best Practices
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  - Is Avochato HIPAA Compliant?
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  - Best Practices for Texting
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Using Avochato
- Team Management
  - Adding Team Members and Managers
  - Do all users share a login and password?
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  - Skill Routing via Tags
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  - Send Two Factor Authentication Codes (2FA) with Avochato
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Administrative
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  - Messaging Service
- Billing
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  - Adding More Segments & Billing Management
API & Integrations
- Integrations
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  - Zapier Integration
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Avochato for Salesforce
- Introduction and Overview
  - Hello to Avochato for Salesforce
  - Avochato for Salesforce - Overview
  - Avochato for Salesforce - Quickstart Guide
- Getting Started & Onboarding
  - Avochato for Salesforce - Installation & Onboarding
  - Avochato for Salesforce - Avochato Setup Tab
  - Importing Salesforce Contacts in Avochato
  - Avochato for Marketing Cloud - Quickstart Guide
- Data Sync
  - Setup Avochato Data Sync and Avochato API Credentials for Salesforce
  - Avochato for Salesforce - Data Syncing & Custom Object Support
  - List View Syncing to Avochato Contacts
  - Avochato for Salesforce – Field Syncing
  - Text-to-Case: Avochato’s Service Cloud Integration
  - Creating Case Dispositions in Salesforce
  - Syncing Pre-Chat Data to Salesforce Cases
  - Connect Multiple Inboxes to the Salesforce Data Sync
  - Avochato Activity Data Syncing to Salesforce
- Automation & Pro Code Options
  - Avochato API Callouts via Apex Code
  - Contact Data Sync to Avochato via Process Builder
  - Salesforce to Avochato Contact Sync using Flow builder
  - Using Add and Remove Tag Flow actions
- Power Features
  - List View Broadcasting
  - Avo4SF MCO - Messages Custom Object Package
  - Avochato Broadcasts from Salesforce Campaigns
  - AI Conversation Summaries Salesforce Sync
- Tips & Tricks
  - Using Salesforce Merge Field data within Avochato messages
  - Hiding the Avo4SF component for non-Avochato Users
  - Setup List View Broadcasting from Any Salesforce Object
- FAQs & Troubleshooting
  - Avochato for Salesforce - Main FAQs
  - Login issues on the AppExchange
  - Purchasing additional Avochato for Salesforce seats
  - Salesforce Data Synchronization
  - Avochato API Credentials Data Table
  - Grant Login Access to Avochato for Salesforce
More

Do all users share a login and password?

Unique login and password for every user.

Last updated on November 12, 2021

Everyone on your team should have their own unique login and password to Avochato. This allows you to assign specific team members ownership over a conversation. This also allows for better management if users leave the organization or need different permissions.

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Adding Team Members and Managers Office Hours Based On Agent Availability