Using Avochato

Automation

How to setup AvoAI

A guide on Avochato’s AI agent functionality

Best Practices for Instructions

Best practices to structure your Instructions for AI Agents and Recommendations.

How to use AvoAI Agent Assist

An overview on Agent Assist features

How to edit AvoAI User Permissions

Control how your team can access AvoAI’s features and settings

Recommendations: Respond Faster

Automated suggestions boost agent efficiency, and provide flexibility for oversight and personalization.

Insights AI (Sentiment Analysis)

Score, summarize, and generate action items for your inbox’s conversations.

How to Use Surveys

Setting up outbound surveys and reviewing the results of a survey.

Campaigns

Set-up and edit a campaign, use campaign shortcuts, statistics, broadcasting as well as cancelling one.

Templates

Save and re-use messages that you always send out.

How to use Keyword Auto-Responses

For keeping your customers up to date.

Send Image in Auto-Responses

Automating keyword responses to send images using templates

Overview of Automated Responses

Auto-responses, keywords, surveys, campaign and rekindling.

Auto-responses

Send automatically when certain triggers or action happen.

Rekindling

Schedule a messages on a time delay for reminders.

AvoLinks (Avochato Link Manager)

Avochato's in-house link shortener like bit.ly and tinyURL with added perks.

Send Two Factor Authentication Codes (2FA) with Avochato

Send 2FA codes from your external system as SMS via Avochato’s API

AvoAI Search

Use AvoAI to search for photos sent thru MMS in your inbox