Avochato API Credentials Datatable

An overview of the Avochato API Credentials Datatable (AACD) and how to use each step

A. What is it?

The Avochato API Credentials Datatable allows you to easily enable your Avochato platform to send messages via Process Builder automation, List View Broadcasting, or Apex Code.

To enable these in Salesforce, you have to save your Avochato API credentials in Salesforce. Sounds like gibberish? It’s okay – we’ll make this simple and relatively painless!

B. Where do I see it?

In order to access the Avochato Setup tab, which is where the AACD lives, simply click on the App Launcher in the upper left corner of the page (3 by 3 dots icon in the left side of the Salesforce header) and type “Avochato Setup” in the quick finder, then click the Avochato Setup link:

Within the Avochato Setup page, click the “Advanced” tab (to the right of “Essentials” tab) to see the AACD in action.

Now get ready to open up a can of Avochato API messaging goodness onto your Salesforce org. Whacha!

C. How do I use it?

There’s two parts in order to get your API callout goodness working in Salesforce.

1. Attain API credentials

First, get your Avochato API Credentials. You can either get credentials from one Avochato user & inbox, and those will serve you for all your messaging needs, or you can create API Credentials per user per inbox for the ability to send messages on behalf of specific Avochato users from specific inboxes. What a mouthful!

If you already have API credentials, then find them and keep them handy for the next section. For first time users, you can acquire some new keys by following the gif below:

For those who prefer lists over gifs, follow these instructions below:

  1. Go into Avochato, click Settings, then click API Access
  2. Select a user you’d like to create the API credentials for. Whatever Avochato accounts & inboxes that user has access to in Avochato will be the access they have when sending messages from Journey Builder
  3. Click the friendly green-ish Generate Credentials button
  4. Yay! API Keys FTW!

Save the Auth ID and Auth Secret somewhere safe – the secret will not be given to you again 🤫

2. Add API credentials to Salesforce User of choice

The second part is to add these new credentials for the matching Salesforce user. You’ll see a datatable with all your Salesforce users:

Just click the action arrow to the far right next to the user (in our case above, Tom Smith), and click Add API Credential:

Bring out that post-it note with your API Credentials on it (seriously though, don’t write your Auth Secrets on post-it notes! Security hazard! ☣️ ). Put in the Auth Id and Auth Secret. Enter the Avochato Inbox name if you have it handy, and select Default Credential is this is the first time you’re entering an API credential into your Salesforce org:

Click Create Credential. Aaaaaaand we’re off!

Creating the credential in Salesforce takes a bit of time (a few seconds to a few minutes – thank you multi-tenant platform handling asynchronous requests 🙌 ) and you’ll see a friendly message telling you to be patient. Refresh the page to see if you’re credentials were created, or see the action on the Deployment Status page:

Eureka! Tom now has API credentials and your Salesforce org can now do Avochato messaging and other API callout goodness!

Now if you saw a ⚠️ in front of the row, don’t sweat it. In the background we are auto-confirming that credential and encrypting your secret to keep it…a secret.

Refresh to page after about a half minute and you should see that warning sign go to ✅ . Hooray!

D. The Fun, Advanced Stuff

1. Make it the default credential

If you want to set a specific credential as the default for all your Avochato API needs, click the “Make Default” action. It will automatically mark that credential as the default

2. Deactivate and Activate

No longer want to have a credential useable in Salesforce (maybe deactivated a Salesforce user recently)? Click “Deactivate” to disable the API credential from being used

If you have a deactivated credential and want to re-activate, click the…well you know where this is going 👀 😙

3. Confirm credential

Sooooo if you see this option and that ⚠️ sign next to the credential, it means you have an Avochato API credential that’s not in working condition…just yet.

Click the “Confirm” action and it’ll adjust the credential to ensure it actually works as intended. For those technical types, this will encrypt the Auth Secret so that it’s secure and scrambles the original secret from being intelligible from the reader.

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