Error Codes
Error codes such as 30003, 30004, 30005, 30006, 30007, 30008 and 21408.
There are a variety of reasons why you may see an error message underneath your message or within the Logs tab in Avochato.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2Fd7c9e3f5-acb0-42d6-b3e4-9161cfa92ee7%2FScreen-Shot-2020-09-09-at-9.48.16-AM.png?table=block&id=b05f3fcd-2b8d-4734-a2ec-81081e991e24&cache=v2)
If you hover over the error, you will be provided a short description:
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F3ee5177c-981a-4678-aee3-f9c2b0ae8b79%2FScreen-Shot-2020-09-09-at-9.48.35-AM.png?table=block&id=ea77dfc0-8087-4eb6-9a49-7cca06135baf&cache=v2)
Here is a breakdown of the most common error codes you will see:
- 30003 – Delivery of your message failed due to an unavailable or unreachable destination. Common examples are a user who is outside of cellular service or whose mobile device is powered off.
- 30004 – Delivery of your message failed because the destination is blocked from receiving this message.
- 30005 – Delivery of your message failed due to an unknown or inactive destination number, for example, a number that is no longer in service.
- 30006 – Delivery of your message failed due to the destination being a landline and incapable of receiving SMS, or an unreachable destination carrier.
- 30007 – Delivery of your message was filtered out due to a carrier violation. Please refer to our Best Practices guide to ensure the best opportunity for your messages to be received successfully.
- 30008 – Delivery of your message failed after Avochato sent the message to the carrier. Avochato displays the 30008 error code when we receive a generic error from our carrier partner.
- 21408 – You need to enable SMS permissions for this country.
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