AI Generated FAQs
Improve your agent’s responses with AI-Generated FAQs
Avochato now makes it easier to identify and train your AI Agent on the questions your customers ask most often. With AI-Generated FAQs, your inbox activity is analyzed to pull up a list of frequently asked questions.
Where to Find FAQs
- Instruct Agent page – A new “Auto FAQ” section appears in your Instructions, giving you direct visibility into common questions.
- In the Sandbox – View the list of FAQs and test how your AI Agent would respond to each one.
Improving Your Agent’s Answers
If you’re not satisfied with how your Agent responds to a FAQ:
- Edit your Instructions to refine or correct the answer.
- Save changes and retest the FAQ in the Sandbox.
These updated Instructions not only improve FAQ responses, but also enhance the Recommendations shown to you and your team in the inbox
Why Use AI-Generated FAQs?
- Quickly spot common customer questions
- Continuously improve Instructions for better accuracy and consistency
- Ensure your team sees stronger Suggestions in the inbox
Did this answer your question?
😞
😐
🤩